Privacy policy

At J'adore Amsterdam, we value your privacy and are committed to protecting your personal information. We handle your data with care and only use it for the purposes described in this Privacy Policy.

Personal Information We Collect

When you place an order or create an account with J'adore Amsterdam, we may collect information such as:

Your name
Email address
Billing and delivery address
Telephone number
Order information
Payment information
Account details, if you choose to create an account

We only collect information that is necessary to provide our services, process your orders and offer you the best possible shopping experience.

How We Use Your Information

We may use your personal information to:

Process and deliver your orders
Process payments and refunds
Keep you informed about the status of your order
Provide customer service
Manage your customer account
Improve our website, services and shopping experience
Comply with applicable legal and administrative obligations

Newsletter & Marketing

We will only send you newsletters, offers or other marketing communications if you have chosen to subscribe.

You can unsubscribe at any time by using the unsubscribe link included in our emails or by contacting us at info@jadore-ams.com

Sharing Your Information

J'adore Amsterdam does not sell your personal information.

We may share certain information with trusted service providers when this is necessary to operate our webshop and fulfil your order. These may include payment providers, delivery partners such as PostNL, IT and hosting providers, and other parties involved in processing your order.

These service providers may only use your information insofar as necessary to provide their services.

We may also disclose personal information where required to do so by law.

Shopify

Our online store is hosted by Shopify, which provides us with the e-commerce platform that allows us to offer and sell our products and services to you.

As part of providing these services, Shopify may process personal information relating to visitors and customers of our online store.

You can find more information about how Shopify handles personal information in Shopify’s Privacy Policy.

Payments

Payments made through our webshop are processed by our payment service providers. Depending on the payment method you choose, certain information may be shared with the relevant payment provider in order to complete and securely process your payment.

J'adore Amsterdam does not have access to your full payment card details when these are processed directly by our payment providers.

Cookies

Our website uses cookies and similar technologies to ensure that the webshop functions correctly, remember your preferences and, where applicable, help us understand how visitors use our website.

Where required, we will ask for your consent before using non-essential cookies. You can manage your cookie preferences through the cookie settings on our website.

How Long We Keep Your Information

We keep personal information only for as long as necessary for the purposes for which it was collected or for as long as we are legally required to retain it.

When your information is no longer required, it will be deleted or anonymised where appropriate.

Your Privacy Rights

Under applicable privacy legislation, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information
Request restriction of the processing of your information
Object to certain types of processing
Request transfer of your personal information
Withdraw your consent at any time where processing is based on consent

If you would like to exercise any of these rights, please contact us at info@jadorevintage.nl.

You also have the right to submit a complaint to the relevant data protection authority.

Security

We take appropriate measures to protect your personal information against unauthorised access, loss, misuse or disclosure. We also work with trusted service providers that take appropriate measures to protect the information they process on our behalf.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, for example when our services change or when legal requirements are updated. The most recent version will always be available on our website.